I wrote a blog post a while back entitled Politics – Stay Out Of It!.
It was right after the 2016 election cycle and people on both sides of the political spectrum were divided like never before. I advised Business people to stay out of the fray. Because, everyone has their own opinions, and some you will not agree with. But for the most part, if you are a business you will do business with anyone who wants to pay you or buy your products. (Within reason of course, not speaking of hate groups or the like)
So now, I am bringing up the same topic again. We just had the most contentious Supreme Court hearings ever. Once again both sides are so divided. So again I am giving the same advice. In terms of your business website and social media accounts, stay out of politics.(Unless of course you are a political adviser, or commentator makes a living off of politics)
Succeeding in many businesses today means having a broad appeal. You want to take in as much business as possible. Can you imagine if Amazon before they would allow you to purchase asked what your political views were? Of course they wouldn’t, and this of course is a silly example. At the same time, the point is valid, get business from everyone you can, and maximize your profits. This of course is simple economics, but it is something that can be affected by something as simple as a post which many of your potential customers/clients find offensive. The last thing your business needs is to be boycotted.
Personally, I even advised clients to stay out of the fray on their personal social media accounts. The reason is simple, a lot of times you get referrals and recommendations from friends & contacts on social media. Now if you alienate people, you are probably eliminating half your referral sources, at least among your friends and contacts.
Social media has allowed people to spread their views far and wide. It Is one of the truly great things about being an American with free-speech. But that isn’t what this post is about. I am taking a look strictly from a business standpoint. So yes, while you’ll certainly have a right to let your feelings be known, as a small business it certainly isn’t advisable and not a great marketing strategy.
Today concludes the most contentious election in the history of the Republic. Safe to say most people have an opinion, whether it’s left-leaning or right. That is certainly fine in your private life, but in terms of your business pages, here is some sage advice: stay away from sharing those views! Especially today when many people will have anger at the results.
The reason is simple, in business you cannot afford to turn away business from anyone, no matter what their political views are. Your business social media pages and website should be politics neutral. You should be posting things that build you up as a subject matter expert. The problem is that in today’s election, people’s views are so strong and there’s so much hatred for the opposite side that people sometimes feel the need to weigh in on everything and unfortunately everywhere.
If you truly can’t live without commenting on the elections, then do it on your personal social media accounts. I would recommend where possible to only have your account visible to your friends. Otherwise, there is some crossover between our business and personal lives. I have several clients that I am friends with on social media as well as having them like and follow my pages. I am very mindful of this when I post even to my personal accounts. I take a long view and realize that potential clients could be turned off by my views, as neutral as I try to be, I take great care not to jump into the fray.
Exceptions: There are certainly exceptions to every single rule. Of course, if you are a political strategist, then by all means let your opinions fly. Chances are one side or the other hires you, so this blog post really doesn’t apply to you. However, I do advise to try to keep it as civil as possible, as the one thing to remember is that people can’t see your tone in your writing. Sometimes you maybe mean something as a joke or as a cute little barb. But somebody reads it differently and loses respect for your position, even if you are on their side. When you’re standing in front of someone, they can tell by your tone that you mean it mainly as a joke, not necessarily as a plank in a campaign.
Bottom line: You’re in business to make money, take care of your family and employees. To do so, you must maximize the amount of new clients you have to work with. So stay out of politics, and focus your energy on showing the value proposition you and your company adds. In the long run you’ll be far more successful then the guy with the crazy opinions leaning to one side or the other.