Today concludes the most contentious election in the history of the Republic. Safe to say most people have an opinion, whether it’s left-leaning or right. That is certainly fine in your private life, but in terms of your business pages, here is some sage advice: stay away from sharing those views! Especially today when many people will have anger at the results.
The reason is simple, in business you cannot afford to turn away business from anyone, no matter what their political views are. Your business social media pages and website should be politics neutral. You should be posting things that build you up as a subject matter expert. The problem is that in today’s election, people’s views are so strong and there’s so much hatred for the opposite side that people sometimes feel the need to weigh in on everything and unfortunately everywhere.
If you truly can’t live without commenting on the elections, then do it on your personal social media accounts. I would recommend where possible to only have your account visible to your friends. Otherwise, there is some crossover between our business and personal lives. I have several clients that I am friends with on social media as well as having them like and follow my pages. I am very mindful of this when I post even to my personal accounts. I take a long view and realize that potential clients could be turned off by my views, as neutral as I try to be, I take great care not to jump into the fray.
Exceptions: There are certainly exceptions to every single rule. Of course, if you are a political strategist, then by all means let your opinions fly. Chances are one side or the other hires you, so this blog post really doesn’t apply to you. However, I do advise to try to keep it as civil as possible, as the one thing to remember is that people can’t see your tone in your writing. Sometimes you maybe mean something as a joke or as a cute little barb. But somebody reads it differently and loses respect for your position, even if you are on their side. When you’re standing in front of someone, they can tell by your tone that you mean it mainly as a joke, not necessarily as a plank in a campaign.
Bottom line: You’re in business to make money, take care of your family and employees. To do so, you must maximize the amount of new clients you have to work with. So stay out of politics, and focus your energy on showing the value proposition you and your company adds. In the long run you’ll be far more successful then the guy with the crazy opinions leaning to one side or the other.
Most companies are successful because of a specific product line or service that their customers need and enjoy. But then companies want to be bigger, better and more profitable. This is fine as long as they stick to what they do well and which enabled them to be successful in the first place.
As an example, in a former life I was a racehorse trainer. One of my favorite tracks growing up was Rockingham Park, located in southern New Hampshire. Nicknamed the Saratoga of New England, it was a beautiful little track and in its heyday featured some of racing’s great horses, jockeys and trainers. Seabiscuit even graced the once proud track.
Sadly the track burned down in 1980. A group bought the track and re-built it. They actually did a nice job and the track re-opened in 1984 with a nice clubhouse and facilities. Sadly the ownership was not satisfied with racing and thought that slot machines and/or a casino would be the key to big money. So they let the product go down hill. The nice clubhouse became a smokey, smelly mess. They failed to reach an agreement with horsemen and the track ended racing. They had charity gambling and simulcasting as the plant got more and more disgusting. The casino legislation the owners sought for so long would not pass and finally the facility will close this month.
The moral of the story? As the title says: Dance with the one that brought you. Had Rockingham’s owners stuck to racing and trying to develop and improve the product, rather than seeking bigger and better things they would have been successful and still operating. Ironically, their competition, Suffolk Downs in Boston closed so there would’ve has zero competition today. The shame is the area around the track was a big vacation spot, one of the biggest in New Hampshire. Now all that’s there is the remnants of a once great track which soon will be torn down and developed. Just what the world needs, more retail…
Bottom line: although it’s fine to grow and change and add to your core offerings, remember what got you there to begin with. Never lose sight of that and you will be successful.