So, why are we the best website management company? (Updated)July 28th, 2024

BLOG Post about the Best Website Management Company We get a lot of referrals from customers who are happy with our services and tell their friends & colleagues that we are the best website management company.

This is because our clients enjoy working with us and like to spread the word. I appreciate this more than they will ever know as my business is referral driven. While we get business from other sources, there is no better lead than a referral from a happy customer. Recently the question came to me directly: So, why are you the best website management company?

As I always tell people you need to have your Elevator Speech ready to go. Now this doesn’t have to be lengthy and should just be around 30 seconds, I break down mine into 5 main points.  So here’s how I answer:

  1. Responsiveness – we always answer your emails and calls the same day. Over 99% of requests are completed the same day people request them. This may seem high, but we have built our business on providing prompt, quality services.
  2. Security – in managing and hosting websites, you have to be prepared for the inevitable. While we use the best hosting companies on the planet, still things can happen and hackers are always try to break in. By taking daily backups, it enables us to get your site back up and running very quickly should something happen. We also employ some of the best remediation companies to help clean and fix any security holes that arise.
  3. Cost – as a small business, I understand how important it is to keep costs down. As such our support plans are based on 50% off of our normal hourly rates. This allows companies to have a support plan that allows them to do everything they need to keep their website up-to-date and growing. This includes web content, social media, SEO, Marketing, Advertising, Email Marketing, and More!!
  4. Single Point of Contact – when we manage your website, you always go through me. While I may employ others for different projects, you will always be coming through a single point of contact. I don’t disappear once you sign the contract with me.
  5. 24/7/365 – we are available all the time. Now of course, we may get sick and go on vacation on occasion. But, we still answer emails and respond. As an example I was on cruise for a week. In advance I sent an email to all my clients, telling them I would be on vacation and they should open a support ticket using my ticket system. Although I said I would answer everything when I got back, I still managed to complete every request the same day, even though I was in the middle of the ocean!

So that is it in a nutshell. This is our main selling point. The way the industry has grown, a lot of people wanted to design and build websites as they felt this was fun, sexy. But after the sites were built, these companies want to move onto the next project and not interested at all website management. I get more business from companies whose previous web developer has disappeared off the face of the earth. Now, they need help with their website and are stuck. Fortunately most of the time we can help.

The problem is that today’s web technology, especially with CMS’s* like WordPress require constant attention. Plug-ins are updated all the time, as is WordPress and theme files. If you ignore them eventually your site will break and/or get hacked. Now while it’s sold as something you can manage yourself, unless you know how to get a site back after it breaks from a bad plug-in version, you need to have a professional and manage your site. This of course is where RooSites shines. We will make all the updates on your behalf and come up with a support plan to keep you up to date and secure. Our support plans are tailered to fit your companies needs. While some companies only need an hour or two each month some need as many as 10, 20 hours a month, and some even require unlimited support.

As an example, recently I took over for a nonprofit who had over 20 plug-in/theme/WordPress updates. Now to safely do this, I had to set up a staging site where I test all these updates properly as their site was so woefully out of date. Now it is up to date, and secure. Prior to that, they tried to manage everything themselves, but it became overwhelming as they are all working on their main jobs, which of course is the nonprofit agency they work for.

So please, if you need help managing your website or designing and building one, please contact us, we are happy to help you.  Being the best website management company is something we are extremely proud of and work hard every single day to live up to. We don’t live off of our laurels, and try and improve each and every day. But don’t take our word for it, check out our testimonials, and if you need to speak to some of our clients, we are happy to connect you.

*CMS = A content management system (CMS) manages the creation and modification of digital content. These systems typically support multiple users in a collaborative environment, allowing to perform document management with different styles of governance and workflows. Usually the content is a website (or part of it) and the term commonly refers to web content management systems. Web content may include text and embedded graphics, photos, video, audio, maps, and program code (such as for applications) that displays content or interacts with the user. By their nature, CMSs support the separation of content and presentation. Definition from: Wikipedia, Learn More

 


RooSites, founded in 1996 is an award winning small business website provider, featuring web design, development and management.  As a one stop shop, RooSites can handle all your website needs, from Content, Social Media, SEO, Marketing, Advertising, Email Marketing and More!!

RooSites Locations: Boston & Foxboro Massachusetts, DunedinFL (covering the entire Tampa area), Charlotte North Carolina. We are proud to help companies all over the United States. Contact RooSites today for website management assistance.


Update: 7/28/24 :: In 2024, website management is more crucial than ever due to the rapid advancements in technology and increasing cybersecurity threats. With the growing reliance on digital platforms for business operations, e-commerce, and customer engagement, ensuring a website’s functionality, security, and up-to-date content is vital. The complexity of modern websites, driven by dynamic content, sophisticated plugins, and integration with various third-party services, demands constant attention and expertise. Additionally, search engine algorithms have become more sophisticated, emphasizing the importance of regularly updated, secure, and well-maintained websites for optimal search rankings and user experience. Thus, professional website management is essential to stay competitive, protect digital assets, and provide a seamless online experience for users.


Don’t Let Your Website Be the Dilapidated House on the StreetMay 23rd, 2024

Image showing Don’t Let Your Website Be the Dilapidated House on the Street. As I was walking through a neighborhood recently, I came across a house that was completely boarded up and dilapidated. It stood out, and not in a good way. The peeling paint, broken windows, and overgrown yard made it clear that this house had been neglected for years. It was an eyesore amidst the well-maintained homes around it. This sight got me thinking about a similar phenomenon I encounter frequently in the digital world: outdated websites.

In my line of work at RooSites, I often come across websites that look like they haven’t been updated since the mid-90s. These sites are not only aesthetically unappealing but also fail to function properly on modern devices. They remind me of that neglected house – a digital eyesore amidst sleek, user-friendly, and responsive websites. If your website falls into this category, it’s time to take action. Here’s why you shouldn’t let your website be the dilapidated house on the street.

First Impressions Matter

Your website is often the first point of contact potential customers have with your business. Just as a neglected house sends a message of disregard and abandonment, an outdated website can give the impression that your business is not keeping up with the times. Visitors might question the quality of your services or products if your online presence looks unprofessional.

Functionality is Key

Older websites often struggle to perform on modern devices. With the majority of web traffic coming from mobile devices, having a website that isn’t mobile-friendly can lead to a poor user experience. Broken links, slow load times, and difficult navigation can frustrate users and drive them away. Ensuring your site is responsive and functional on all devices is crucial for retaining visitors.

SEO and Performance

Search engines favor websites that are regularly updated and optimized for performance. An outdated website can suffer in search engine rankings, making it harder for potential customers to find you. Regular updates, fresh content, and proper SEO practices are essential for maintaining visibility online. Think of it as the digital equivalent of keeping your house in good repair – it boosts your curb appeal and keeps the visitors coming.

Security Concerns

Just as a neglected house can become a target for vandals, an outdated website can be vulnerable to security threats. Older websites are more likely to have outdated software and plugins, which can be exploited by hackers. Keeping your website updated with the latest security measures protects your business and your customers’ data.

Reflects Your Brand

Your website is a reflection of your brand. A modern, well-maintained website conveys professionalism, reliability, and attention to detail. It shows that you care about your business and your customers. Just as homeowners take pride in maintaining their property, business owners should take pride in maintaining their online presence.

Time for a Digital Renovation

If your website is looking like the digital equivalent of a dilapidated house, it’s time for a renovation. At RooSites, we specialize in helping businesses revamp their online presence. From modern designs and responsive layouts to SEO optimization and security updates, we can help turn your outdated website into a sleek, functional, and user-friendly platform.

Don’t let your website be the dilapidated house on the street. Contact RooSites today and let us help you create an online presence that stands out for all the right reasons. Just as a well-maintained house can enhance the beauty of a neighborhood, a well-designed website can enhance the reputation and success of your business.

Remember, in today’s digital world, your website is more than just a virtual address – it’s your business’s home. Make sure it’s inviting, functional, and up-to-date, so you can welcome visitors with confidence and leave a lasting positive impression. Let’s build a better digital neighborhood, one beautiful, functional website at a time.


Ready to get started on your website renovation? Reach out to RooSites and let’s turn that outdated site into something you can be proud of!


 

Categories

Tags