Do not send emails which make you look badDecember 16th, 2013

Remarkably, companies email you that you get no action on their #websites.

 

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Great customer service improves bottom lineDecember 2nd, 2013

Want to beat the competition? Improve #CustomerService

 

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Beware of Facebook GamesNovember 29th, 2013

Though people find them fun, there is a downside. #SocialMedia

 

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Do not go gently into that good nightNovember 19th, 2013

#Website Stagnant? Do something about it!

 

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Live your taglineNovember 8th, 2013

Words alone aren’t enough, you have to actually live your tagline. #WebsiteManagement

 

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Use Siri for BloggingOctober 29th, 2013

Don’t have time to write? Consider using #Siri

 

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5 Rules for Better Website SupportOctober 26th, 2013

Here are simple rules I follow which result in world class support

 

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Yelp filters do not workOctober 13th, 2013

Good in theory, not in practice. #Yelp #WebsiteManagement

 

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David, Goliath and your small business websiteOctober 8th, 2013

The internet is the great equalizer where small businesses can compete.

 

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Lessons From the 4-0 PatriotsOctober 1st, 2013

My takeaway from watching the Patriots win despite the loss of players.

 

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