You go through the trouble of building a website. For your health, right? NO. Because you want to increase business. So when someone emails you or fills out a form, you should answer as soon as possible. Seems elementary, right?
Yes, I agree. But my experiences indicate that people still don’t get this simple concept.
Here are a couple of examples:
I get a lot of my business at RooSites as companies get frustrated when companies managing their websites are unresponsive and slow. As we turn around 99% of requests the same day people are thrilled. Somehow companies manage to ignore potentials customers. The same people bitch how hard business is and that they can’t make money.
I wish I could say the 2 examples above were anomalies. But I find that most companies never respond or respond weeks later. Not acceptable.
So I repeat the title of this article: Answer emails or take down your website!! You are wasting money having a site when it generates potential business you ignore.
Strange in this economy people actually refuse business. (which is what you are doing when you don’t reply to emails)
Great point as usual Barry.